SONAR Protection monitors for suspicious program activity on your computer. Good night.įull Path: c:\program files\ccleaner\ccleaner64.exe I'll leave it to Norton to "figure this out." I sent in a False Positive report on SONAR ten minutes ago. So, that was "the last straw"- something is broken, either with Norton Security SONAR or with CCleaner. This is the only forum which tells people on a regular basis to disable Fast Startup. I play with and try every security product out there. Microsoft did this to please Windows users who complained it took to long to boot. The beauty of Windows 10 is that from a cold boot or hibernation it's takes about 30 seconds. If the first step in diagnosing Norton is to disable a feature in Windows then Symantec needs to look into why. I maintain hundreds of computers with the same setup. I have about 20 family members computers all with the same Norton setup. I have 8 laptops of my own all with Windows 10 and Fast Startup on. Why disable a feature that has so many pros. I have told several users this and it corrects the issue.
A better approach would be to advise the user to do a system restart and not a shutdown. So when you tell them to disable fast startup it appears to fix the issue. Most people think a restart is a shutdown. Instead of rubber stamping"Disable Fast Startup" which is a feature on by default it's better to inform the user the difference between shutdown and restart. Well, we may need extra info to address your issue here: plz hit the Locate button have a close look at the Origin tab tell us the exact Digital Signatures of that ccleaner64.exe. I ran LU to update my NS, rebooted and, tried installing an older version of CCleaner (). At first, the newly installed NS did not flag my download of ccsetup525.Ģ. Off-topic stuff: Sorry, but I cannot reproduce your issue (using ccsetup525 & )ġ. Meantime, plz upload that exe to for additional analysis.įor more info, you may Chat with Norton Support, later. Then check yr issue out.Ħ. Report a Suspected Erroneous Detection here: restore your 64-bit version of CCleaner > submit that exe to Symantec.
Re-enable Norton protection -> turn on internet connection. Exclude that 64 bit CCleaner in your Norton product.ĥ.
Re-download your 64-bit CCleaner and reinstall it later.ģ. Disable the internet connection temporarily.Ĥ. Remember to re-enable Auto-Protect & Smart Firewall later.Ģ. Disable Norton's real-time protection as the admin user, temporarily. Try reinstalling your CCleaner using the latest official setup file (64-bit?! If so, that's cool. If you're running a Windows 8+ computer, plz disable the Fast Startup temporarily.Ģ.
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